“I first contacted Singularity Audio in early 2019. I was interested in auditioning CH Precision components. Despite my advising Luke that my interest was tentative, particularly concerning financing of any purchase, Luke had no hesitation in offering me a home demonstration. A few weeks later Luke travelled to my East London home and meticulously installed the components. He was subsequently prompt in dealing with my queries and observations. After Luke had visited to collect the components I spent a few months auditioning alternative options. I kept returning to the inescapable conclusion that the CH Precision components were in a class of their own. In August Luke suggested I have a second home demonstration. Again he visited and installed the components. This sealed matters and I am now the delighted and grateful owner of some wonderful CH Precision components.
Throughout the nine-month period Luke displayed consummate professionalism and courtesy. It has been an unalloyed pleasure to deal with Luke and Singularity Audio. In forty-years of hifi purchasing I have never experienced better.
Thank you Luke and all at Singularity Audio.”
Neal, Wilson Benesch client
“I wanted to be sure what would happen in my room with my music player on my rack with my power cables, interconnects, speaker cables and furniture. I felt this was especially important when selecting speakers as potentially the most dynamic item to be placed into the arrangement. Fortunately Luke was on hand to showcase Wilson Benesch speakers at my house! He was happy to set them up, explained how to get the best results and allowed plenty of time for a proper test drive. At no point was there a ‘sales moment’. The emphasis was on the next steps I wanted to take, if there were to be any, and what was right for me. It was great to be in full control and to receive confirmation from the expert that his speakers were performing well in my system. Rather than listening for ‘better’ or ‘worse’ as in the past, I made an informed decision about what sounded right for my music and circumstances. I wouldn’t hesitate to do the same again and Luke would be involved!
I completed my research, bought a set of Vertex speakers with absolute confidence, and made the best HIFI purchase decision in thirty years. The speakers sound sublime and the home demo provided invaluable support. Thank you Luke & Singularity Audio!!”
Alton, Wilson Benesch client
“I just had to say that the A.C.T. One Evolution P1 speakers are something special. I had my first in depth listen last night and my first thought is how real the drums sound, the drums sticks on that high-hat, nice! It sounds as if the musicians are here, just seems so real, those speakers are special. The A.C.T. One Evolution is such a giant leap forward from the C60 and they served me well for many years. Craig, yourself and college’s, you’ve really come up with a great sounding speaker in the A.C.T. One Evolution. Once again thank you and your family for a great product. Kind regards, Alton, A.C.T. One Evolution P1”
Paul, Wilson Benesch client
“A few days after visiting WB in the conservatory at the Sound & Vision Exhibition in Bristol I decided that I wanted a demo of their Vertex speakers. Since there were no local dealers I contacted Singularity Audio and to my surprise was told they would happily give me a home demo personally! After a phone call or two to Luke an agreeable date/time was set up. On arriving Luke listen to my set up and then installed the Vertex speakers where we then listened to a wide genre of music via vinyl and CD. During this time we chatted about the speakers, music in general and the Wilson Benesch company – at no time did I feel pressured by Luke – it was a very relaxed, enjoyable few hours. After a few weeks I decided to buy the speakers and Luke personally delivered and set up the speakers. For each visit, Luke had a round trip of approximately 380 miles – I think that says it all really! I cannot recommend Wilson Benesch and Singularity Audio highly enough – do yourselves a favour and setup a home demonstration from this fabulous company!”
Brian, CH Precision client
“I had been following the rise of CH Precision from a distance for sometime. Having heard and been impressed with the presentation of Singularity Audio at two separate exhibits in England, I had met Luke and knew who to contact to arrange a private demonstration here in the U.K. I knew Singularity Audio offered a home consultation service, but I must say how impressed I have been with the service. From the moment I contacted Luke, the visit was tailored to fit to my schedule, the installation was supremely professional and efficient and the manner of the interaction with Luke has been exemplary. I have been buying high-end audio equipment for more years than I care to recall, but in all that time I have never truly enjoyed the experience as a client from start to finish as I have with Singularity Audio. With a product like CH Precision, it is essential to listen to and experience the products in your own system, I cannot say enough about this service other than it is a credit to the industry. Thank you.”
Nick, Wilson Benesch client
“I wanted to try the Torus system with my Vertex ‘speakers which I have had for about 5-years. On checking where the nearest WB dealer was (and after a bit of digging) it was apparent that the dealer network in the UK had been disbanded and that auditions and sales are being handled directly by Singularity Audio. Initially I was a concerned that this might lead to a more pressurised audition process but I shouldn’t have worried. Luke Milnes arranged to deliver the Torus (and an alternative A.C.T. C60 option) the day after I contacted him. He set everything up meticulously and gave me a full day to listen to the equipment properly in its destination setting. I did buy the Torus because it did exactly what I hoped it would do. I never felt any pressure to buy and unhesitatingly recommend the service Luke and Singularity Audio provide, which is by some distance the best hi-fi buying experience I’ve had over the years.”